|
Providing Services
The majority of first-time Women's Wellness Center patients usually refer to the center with "problem-oriented" concerns. However, these patients also receive screening and preventive services during first and subsequent visits. Furthermore, WWCs devote considerable time and effort to the provision of education and counseling. All Women's Wellness Centers provide the following core services:
- Family planning/reproductive health
- Testing and treatment of sexually transmitted infections or diseases
- Breast/cervical cancer screening
- Mental health counseling and education services
- Chronic disease counseling and management
- Services to older women
- Services directed toward adolescents
Additionally, Women's Wellness Centers expand their services to a broader range of health and social issues.
- WWCs need to maintain the focus on prevention, early detection, health promotion and education. They should be recognized as providers of comprehensive and coordinated care that addresses the health needs of women broadly defined (physical, mental, and spirit-related).
- Well-developed programs in mental health, substance abuse and domestic
violence are encouraged. At a minimum, WWCs should ensure that
they have well-trained staffs to assess and detect psychosocial problems and to facilitate
referral to treatment resources.
- WWCs are encouraged to work with local public health officials to assess the significance of
unhealthy behaviors (such as smoking, lack of exercise, poor eating habits, unprotected sex)
in the populations they serve. WWCs should consider development of more formal programs
to address serious health problems caused by such behaviors when current efforts are judged
insufficient.
- At a minimum, all WWCs should provide HIV/AIDS prevention, education and counseling.
- WWCs are encouraged to develop creative approaches to serve the hard-to-reach. WWCs
should especially assess how to introduce older women to their services and involve school-age population.
Staff Training and Support
Training and technical assistance are integral to the process of establishing WWCs and ensuring each one is staffed appropriately. Collaboration among WWC staff and other AIHA partners has led to the creation of a clinical practice guidelines reference manual for use at each Center. WWCs have pooled resources to offer training in subjects ranging from infection control and disease prevention to management, business development, and continuous quality improvement.
|